FAQ

 

How do I contact Pallet Nail?
What are your hours of operation?
What is your mailing address?
How do I place an order?
What payment methods do you offer?
Where do I place questions, comments, or suggestions?
When will my order ship?
When can I expect to receive my order?

How do I contact Pallet Nail?

Phone: 888-459-6245 Fax: 513-742-6332
Email: sales@palletnail.com
Web address: www.palletnail.com

What are your hours of operation?

Monday through Friday: 8:00am - 4:30pm ET
Saturday & Sunday: Closed

What is your mailing address?

PalletNail.com, 1740 Carillon Blvd., Cincinnati OH 45240

How do I place an order?

Orders can be placed via our online shopping cart, email, phone, or by fax.

What payment methods do you offer?

Visa, MasterCard, Discover, and American Express cards are accepted. We also accept pre-payment by check, money order, and wire transfer. Wire transfers are subject to bank fees.

Where do I place questions, comments, or suggestions?

Please contact customer service via e-mail at sales@palletnail.com or phone 888-459-6245 for any questions, comments, or suggestions you may have.

When will my order ship?

Orders usually ship within 24 hours of receipt. Customers will be notified via e-mail or phone in the event of a backorder.

When can I expect to receive my order?

The UPS chart below contains estimated delivery times for the 48 contiguous states in the U.S. Delivery times refer to business days. You can track your shipment through UPS.

Note: The chart below provides estimated delivery times for UPS Ground shipments from our warehouse.

UPS Ground Estimates

 
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